Product
Nowills AI & BI
Always-on AI assistants and live business intelligence that drive decisions.
Overview
Nowills AI & BI brings together always-on AI assistants and live business intelligence in one platform — helping teams respond faster, automate repetitive work and decide with confidence.
On the intelligence side, real-time dashboards, self-service reports and drill-down analytics turn data from Nowills ERP, PMS, Log360 and other sources into one trusted view for every level of the organisation. On the AI side, always-on assistants handle customer questions, lead capture, document processing and routine tasks across chat, WhatsApp, SMS and email — consistent, connected and available around the clock.
Nowills AI & BI is modular and role-based, connects to your data and channels, and is backed by implementation, training and managed support — so service keeps improving and decision-making keeps getting sharper long after go-live.
Problems solved
- Delayed, manual reporting
- Data silos across systems
- No real-time visibility
- Inconsistent numbers between teams
- Slow, IT-dependent reporting
- Limited drill-down to root causes
- Reactive rather than data-driven decisions
- Slow, manual customer handling
- Repetitive back-office work
- After-hours service gaps
- Inconsistent customer responses
- Leads slipping through the cracks
- Skilled staff tied up in routine tasks
- Disconnected assistants and systems
Business outcomes
- Real-time visibility across the business
- One trusted version of the numbers
- Faster, self-service reporting
- Proactive alerts and decisions
- Clear trends and forecasts
- Connected data from every system
- Confident, data-driven decisions
- Faster, consistent customer service
- Less repetitive manual work
- Always-on support
- More leads captured and converted
- Skilled staff freed for higher-value work
- Connected assistants across systems
- Scalable service without scaling headcount
Modules
A complete, modular platform — enable the modules your business needs today and add more as you grow.
Executive Dashboards
Role-based, real-time dashboards for executives, finance, operations and managers.
Financial Analytics
Revenue, cost, margin, cash flow and budget-versus-actual analysis.
Sales & Revenue Analytics
Sales performance by product, channel, branch, customer and period.
Operational Analytics
KPIs for production, inventory, fleet, projects and service operations.
Data Integration
Connect and consolidate data from ERP, PMS, Log360, spreadsheets and databases.
Self-Service Reporting
Build, schedule and share custom reports without depending on IT.
Drill-Down & Exploration
Move from summary to transaction-level detail with a few clicks.
Alerts & Thresholds
Automated alerts when metrics cross defined thresholds or targets.
Forecasting & Trends
Trend analysis, period comparisons and forward forecasts.
Data Governance & Security
Role-based access, row-level security and audit trails for data.
Export & Distribution
Export to PDF, Excel and CSV and schedule automated distribution.
Mobile Dashboards
Access live dashboards on mobile and tablet, anywhere.
Embedded Analytics
Embed dashboards and widgets inside other Nowills applications.
Offline & Online Synchronization
Cache dashboards and reports for offline viewing during connectivity gaps, then refresh automatically and securely with the latest data when a connection returns.
Customer Service Assistant
Answer customer questions, resolve common issues and escalate intelligently across chat and messaging.
Sales & Lead Assistant
Capture, qualify and nurture leads, book meetings and follow up automatically.
Knowledge Base Assistant
Answer internal questions from your documents, policies and knowledge base.
Document Processing
Extract, classify and process data from invoices, forms and documents.
Email & Messaging Automation
Draft, sort and respond to email and messages at scale.
Scheduling & Booking Assistant
Manage appointments, calendars and reminders automatically.
Workflow Automation
Trigger and run multi-step processes across systems without manual handoffs.
Multi-Channel Deployment
Deploy assistants on web chat, WhatsApp, SMS, email and voice.
Integration Hub
Connect assistants to Nowills ERP, PMS, Log360, CRM and external APIs.
Conversational Analytics
Insights on questions, intents, satisfaction and assistant performance.
Human Handoff
Seamless escalation to a human agent with full context when needed.
Guardrails & Compliance
Controls to keep responses accurate, on-brand and within policy.
Role-Based Access & Security
Granular permissions, logging and data protection for every assistant.
Assistant Learning & Tuning
Continuously improve assistant answers from feedback, new documents and business rules.
Key features
Subscription plans
Insights
1,200/month
Dashboards & 1 AI assistant
- Real-time dashboards
- Automated reports
- 1 AI assistant
- Email delivery
Analytics
2,800/month
Self-service analytics & AI team
- Everything in Insights
- Self-service analytics
- Multiple AI assistants
- Predictive forecasting
- Mobile access
Workforce
Custom/year
Enterprise intelligence & automation
- Everything in Analytics
- Unlimited dashboards
- Document processing
- Workflow automation
- Dedicated support
Frequently asked questions
Does it connect to my existing systems?
Yes — Nowills AI & BI integrates with Nowills ERP and other data sources.
Can I access dashboards on mobile?
Yes — mobile access is included in Analytics and above.
Is predictive analytics included?
Yes, in Analytics and Enterprise plans.
Does it replace my team?
No — it handles repetitive tasks so your team can focus on higher-value work, with human handoff when needed.
Can it integrate with my CRM?
Yes — CRM integration is included in Team and above.
How quickly can it learn about my business?
We train it on your approved content and FAQs during onboarding.
