Technology Product
Nowills AI Workforce
Always-on AI assistants for service, sales and operations.
Overview
Nowills AI Workforce is a platform of always-on AI assistants that support service, sales, operations and back-office work — helping teams respond faster, automate repetitive tasks and focus on higher-value work. Designed to work alongside your people and integrate with Nowills ERP, PMS and other systems, Nowills AI Workforce replaces slow, manual customer handling and repetitive processing with always-available assistants. Customer questions, lead capture, document processing and routine tasks are handled consistently and at scale — so service is faster and skilled staff are freed for work that matters. Nowills AI Workforce is modular and configurable, connects to your data and channels, and is backed by implementation, training and managed support so the assistants keep improving and stay aligned to your business.
Modules
Customer Service Assistant
Answer customer questions, resolve common issues and escalate intelligently across chat and messaging.
Sales & Lead Assistant
Capture, qualify and nurture leads, book meetings and follow up automatically.
Knowledge Base Assistant
Answer internal questions from your documents, policies and knowledge base.
Document Processing
Extract, classify and process data from invoices, forms and documents.
Email & Messaging Automation
Draft, sort and respond to email and messages at scale.
Scheduling & Booking Assistant
Manage appointments, calendars and reminders automatically.
Workflow Automation
Trigger and run multi-step processes across systems without manual handoffs.
Multi-Channel Deployment
Deploy assistants on web chat, WhatsApp, SMS, email and voice.
Integration Hub
Connect assistants to Nowills ERP, PMS, Log360, CRM and external APIs.
Conversational Analytics
Insights on questions, intents, satisfaction and assistant performance.
Human Handoff
Seamless escalation to a human agent with full context when needed.
Guardrails & Compliance
Controls to keep responses accurate, on-brand and within policy.
Role-Based Access & Security
Granular permissions, logging and data protection for every assistant.
Offline & Online Synchronization
Continue handling requests from cached knowledge during connectivity gaps, then synchronise conversations and data automatically and securely when a connection returns.